ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer incoming parts sales inquiries.
- Quote and complete sales to parts customers.
- Place orders to vendors to complete customer sales orders for non-stock items per Standard Operating Procedures.
- Track and expedite if required the shipment of parts orders to customers, which were sold by this individual.
- Maintaining computerized parts inventory accuracy by researching and adjusting for discrepancies.
- Placing stock orders for those product lines as assigned.
- Maintenance and flow of purchase order and sales orders prior to processing by accounting.
- Identification of freight cost for all vendor shipments and shipments from company to customers.
- Follow procedures as outlined in standard operating procedures.
SUPERVISORY RESPONSIBILITIES: None.
QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner without recourse to supervision. The requirements listed below are representative of the knowledge, skill and/or ability required.
MINIMUM REQUIREMENTS FOR THIS POSITION:
- High school graduate or equivalent
- Customer Service Experience within manufacturing or mechanized equipment industries (min. of 3 years of experience)
- Inventory Control
- Computerized sales order processing (min. of 3 years of experience)
- Purchase Order Processing
- Freight Coordination
- Demonstrated alpha-numeric data entry
- Inventory Management software
- Microsoft Word
- Microsoft Excel
- Power Point
- Internet - ability to access and perform research
- Professional Communication Skills – verbal and written
- Mechanical aptitude and knowledge of general mechanical terminology
- Team focused attitude and strong desire to contribute
- Multi-tasking ability
LANGUAGE SKILLS: Possess excellent written and oral communication skills. Ability to read and comprehend instructions, correspondence, memos and email. Ability to write simple documents. Ability to prepare reports utilizing a variety of software programs. Ability to communicate effectively and present information in one-on-one situations to customers, clients and other employees of the company.
CERTIFICATES, LICENSES, REGISTRATIONS: Ability to operate a motor vehicle and possess a valid California Drivers’ license. Provide current certificate of automobile insurance coverage and provide DMV printout evidencing a clean driving record.
OTHER SKILLS & ABILITIES:
- Ability to operate forklifts in use. Successfully complete a company training program for forklift use within 30 days of hire.
- Ability to work in a multi task environment; job description calls for the performance of a number of task, many task to be performed concurrently.
- Ability to function independently without recourse to direct supervision.
PHYSICAL DEMANDS: The physical demands here are representative those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands and fingers; handle, or feel objects, tools, or controls: and talk and hear. Required to reach with hands and arms.
- The employee must occasionally lift and/or move up to 70 pounds. The employee should lift no more weight than they are comfortable with. The employee should use other means and/or ask for help in moving items they are not comfortable lifting/moving alone.
- The employee may be required to work more than 8 hours per day or 5 days per week if required by job demands or management.
- Typical physical requirements of an office environment are present: movement around office and/or complex, utilize copy or fax machines; requires walking to other offices and around the complex. Typical physical requirements of a warehouse/manufacturing environment are also present: movement over uneven ground, walking up & down stairs, utilize forklifts and other small tools required within shipping and receiving; slide and/or position objects heavier than 70 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job:
The noise level in the work environment is usually moderate, typical of an office setting. While outside the office area the work environment is an open air manufacturing one with higher noise levels, fluctuating temperatures dictated by weather conditions, movement of heavy equipment and standard manufacturing processes which require strict adherence to safety procedures. Employee is to have scheduled breaks away from physical requirements of workstation and general office noise.