Production Assistant

Production Assistant $16-$18 per hour. We are looking for a Production Assistant for a Northern California leader in IT Support Services. The Production Assistant coordinates incoming calls, tracks client service orders, and provides administrative support to department managers. If you have 1 to 3 years’ front office experience and thrive on being the link between clients and their IT solutions, we need to talk!

Job Description

We are looking for candidates who:

  • Truly enjoy interacting with people
  • Have great written and verbal communication skills
  • Who are outgoing, cheerful and have a professional demeanor
  • Demonstrate integrity, honesty, teamwork and genuine concern for others

As a Production Assistant you will:

  • Answer and route incoming calls
  • Manage client service orders and schedule technical staff via of an easy-access tracking and scheduling platform
  • Greet walk-in clients
  • Data entry
  • Compose letters, prepare mail, fax, copies, filing, etc.
  • Occasionally pick up office supplies, perform other errands that require driving

Your background:

  • High School Diploma or equivalent
  • 1 to 3 years' previous reception and clerical experience
  • Excellent customer service skills:  ability to answer phone calls, ask questions, occasionally manage upset callers, and route calls to appropriate staff
  • Ability to learn business management software to track orders, and schedule/dispatch technical services
  • Ability to coordinate multiple tasks simultaneously and function with frequent distractions
  • Proficiency in Microsoft Office (Word, Excel, and Outlook)
  • Possess a valid California Driver’s License and evidence of insurability

The company will:

  • Offer an environment that accepts ‘business casual’ and doesn’t require a tie, a uniform, or nylons 
  • Offer a team environment of highly skilled professionals who care about their clients
  • Offer you a comprehensive benefits package (below)
  • Provide full-time hours:   Mon-Fri 8 am – 5pm

Benefits Include:

  • Company-paid health plan:  medical, vision, dental (insurance is available for eligible dependents)
  • Paid Vacation:  Ten days per year
  • Paid Holidays:  Seven to ten paid holidays per year
  • Sick Leave:  Up to six days per year
  • Retirement Plan:  401k Safe Harbor with Profit Sharing Pension
  • Cell phone reimbursement

About Allevity Recruiting & Staffing

We are proud to be an equal opportunity employer.

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Job Summary

  • Job ID


  • Category

    Information Technology

  • Location

    Chico, CA

  • Order Type

    Direct Hire

  • Shift

    Day shift. Mon-Fri 8am-5pm

  • Contact Phone

    (530) 891-1955

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