We have a client in the Chicago area that is looking for individuals who can provide technical support in a fast paced environment.

Overview

• Providing technical support and consulting services on all IT related matters
• Answering inquiries received at the Help Desk and accurately classifying, prioritizing and recording the service requests
• Working with users to appropriately diagnose the nature of their problems and resolving software, hardware and mobile device issues
• Hardware and application support

Requirements  

• 1-year of experience in IT or an equivalent combination of work experience and education
• Proficient technical knowledge in various systems, hardware, software and database applications
• Strong analytical, quantitative, and problem-solving abilities
• Ability to identify and solve problems with limited supervision
• Thorough attention to detail
• An internal drive to continuously hit goals and succeed
• Experience working within fast paced, high energy environments

We are proud to be an equal opportunity employer.