Call Center Trainer

Call Center Trainer in Beachwood

Job Description

Call Center Trainer

We are actively seeking a Call Center Trainer to educate and coach new hires. They must be competent in solving customer service inquires and complaints within various industries including; small appliances, consumer electronics, and home and garden.

Job Responsibilities:
• Presents an energetic and professional training program
• Conducts new hire, program revision and remedial training following client standards
• Prepares technical and non-technical documentation to be used as training materials
• Provides written evaluations of employee performance to management as required
• Reports on progress of assigned projects to Call Center Manager
• Maintains accurate training records
• Provides trainee transition support to a live environment

If this sounds like you please apply today!

About Great Work Employment Services Co Inc

There is a difference. Experience Great Work!
Proud to be working in NE Ohio since 1992. We make finding a new job EASY. Most opportunities are temp-to-hire (full time hours) but call us for Temporary, Part Time, Contract and Direct Hire as well. We have local offices in Akron, Canton, Brooklyn, Euclid, Streetsboro, New Philadelphia and Wadsworth. We service Summit, Medina, Portage, Cuyahoga, Stark, Wayne and Tuscarawas counties. We do not charge a fee, we do not charge for pre-employment tests and we offer holiday pay, and medical coverage for our long term field employees.

Great Work Employment celebrates “There is a Difference” by being an Equal Opportunity Employer and embracing diversity. Our employment decisions are made on the basis of qualifications, merit, and business need. We are an EOE/Veteran/LGBT/Disabled employer.

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Job Summary

  • Job ID


  • Category

    Customer Service

  • Location

    Beachwood, OH

  • Order Type


  • Contact Phone

    (330) 535-3800

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