Call Center Trainer

Call Center Trainer in Beachwood

Job Description

Call Center Trainer
Location: Beachwood, Ohio
Hours: 10 am to 7 pm
Pay Rate: $15-17/hour


We are actively seeking a Call Center Trainer to educate and coach new hires. They must be competent in solving customer service inquires and complaints within various industries including; small appliances, consumer electronics, and home and garden.

Job Responsibilities:
• · Presents an energetic and professional training program
• · Conducts new hire, program revision and remedial training following client standards
• · Prepare technical and non-technical documentation to be used as training materials
• · Provides written evaluations of employee performance to management as required
• · Reports on progress of assigned projects to Call Center Manager
• · Maintains accurate training records
• · Provide trainee transition support to a live environment

If this sounds like you please apply today!

About Great Work Employment Services Co Inc

There is a difference. Experience Great Work!
Proud to be working in NE Ohio since 1992. We make finding a new job EASY. Most opportunities are temp-to-hire (full time hours) but call us for Temporary, Part Time, Contract and Direct Hire as well. We have local offices in Akron, Canton, Brooklyn, Streetsboro, New Philadelphia and Wadsworth. We service Summit, Medina, Portage, Cuyahoga, Stark, Wayne and Tuscarawas counties. We do not charge a fee, we do not charge for pre-employment tests and we offer holiday pay, and medical coverage for our long term field employees.

Great Work! is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

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Job Summary

  • Job ID

    1093945

  • Category

    Customer Service

  • Location

    Beachwood, OH

  • Order Type

    TEMP

  • Contact Phone

    (330) 535-3800

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