Enrollment Specialist

Job Description


The Enrollment Broker travels throughout assigned county, working primarily in applicants' places of residence. Conducts intake visits for waiver applicants and acts as a facilitator for the eligibility determination


1. Travels throughout assigned counties, working primarily in applicants' places of residence

2. Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process

3. Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities

4. Assists with application submission, including data entry of the Compass Application

5. Assists applicants with selecting an MCO, Life Provider or Supports Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process

6. Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs

7. Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities

8. Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support

9. Attends regularly scheduled meetings

10. Reports on schedule availability at regular intervals

11. Performs other duties as assigned by management

About Drexel Group Inc

We are proud to be an equal opportunity employer.

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Job Summary

  • Job ID


  • Category

    Call Center

  • Location

    Harrisburg, PA

  • Order Type


  • Contact Phone

    (717) 730-9841

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