Customer Service Representative

Customer Service Representative - Our client is an Insurance Carrier located in Phoenix, Arizona and is looking for a CSR to work with the Underwriting team handling customer service and moving into underwriting processing tasks once trained and onboarded. This role is being offered on a Contract to Hire basis with a hybrid schedule and salary at $15/hr+ to start and $16/hr+ if bilingual in Spanish. For consideration, please apply online or email resume to

Job Description

Customer Service Representative - Underwriting Processing


  • Maintain a positive, empathetic, and professional attitude 
  • Respond promptly to customer inquiries
  • Communicate with customers through various channels
  • Acknowledge and resolve customer complaints
  • Educate and answer customer questions
  • Take inbound and make outbound calls
  • Ensure customer satisfaction and provide professional customer support

Education And/or Experience:

  • Some experience in customer service and/or call center environment
  • Proficiency with computers programs such as MS Office
  • Strong organization, time management skills
  • Excellent communication skills: written and verbal

Salary & Benefits:

Salary range for this role is $15/hr+ - $18/hr, depending on experience

We are pleased to offer our Contract Employees medical insurance, 401(k), and Paid Time Off.

About Activate Staffing LLC

The Resource for Insurance Professionals
Activate Staffing is a premier staffing firm specializing in the Insurance Industry. Our staff is comprised of the best Insurance and Staffing professionals in the industry to fill the staffing needs of Insurance Companies, TPAs, Self-Insured Entities, and Retail and Wholesale Agencies and Brokerages. We have the breadth of knowledge and the skills needed to successfully match top-notch talent with highly rated companies. Give us a call, and Expect the Best!

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Job Summary

  • Job ID


  • Category

    Customer Service

  • Location

    Phoenix, AZ

  • Order Type

    Temp To Hire

  • Contact Phone

    (855) 228-7823 x103

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