The Clinic Registration Rep I position is designed to be a main point of contact for patients in the clinic setting. The Clinic Registration Rep I will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork.The incumbent is responsible to perform his/her duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.
EDUCATION / TRAINING / EXPERIENCE:
Bachelor’s Degree OR 6 months experience working in an office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.
Previous medical office experience.
LICENSES / CERTIFICATIONS:
25 wpm typing certification (current certificate within three years required.)
SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment. Must be able to fulfill the essential functions of the position.
This position is responsible for age-related physiological, emotional and cognitive needs of the following age groups of patients: pediatric, adolescent, adult, and geriatric.