We are looking for an organized and dependable Administrative Assistant to support our member institutions and daily office operations. This position involves customer service, contracts, invoicing, recordkeeping, communications, and general administrative support. Responsibilities Assist with new member onboarding and ongoing member communication. Provide professional and timely customer service to members. Prepare and track contracts, renewals, amendments, invoices, and related paperwork. Monitor contract and payment deadlines and follow up as needed. Maintain accurate customer records, databases, files, and documentation. Prepare reports and track member activity and engagement. Manage a shared email inbox and respond to inquiries. Assist with meetings, events, communications, and member activities. Organize and maintain curriculum materials and instructional resources. Prepare forms, reports, travel paperwork, reimbursements, and purchasing documents. Communicate with departments, representatives, member institutions, and other partners. Follow up on outstanding tasks and deadlines. Draft, edit, and proofread emails, reports, and other documents. Help identify and resolve administrative or operational issues. Maintain confidentiality and handle sensitive information appropriately. Provide general administrative support to the team. Qualifications Strong organizational and time-management skills. Excellent written and verbal communication skills. Strong attention to detail. Professional and friendly customer service skills. Ability to manage multiple tasks and meet deadlines. Proficient with Microsoft Office and computer systems. Ability to work independently and as part of a team. Strong follow-through and problem-solving skills. Previous administrative, customer service, or office experience preferred. Position will start ASAP . Monday-Friday. Will last 6-12 months.

We are looking for an organized and dependable Administrative Assistant to support our member institutions and daily office operations. This position involves customer service, contracts, invoicing, recordkeeping, communications, and general administrative support.

Responsibilities

• Assist with new member onboarding and ongoing member communication.
• Provide professional and timely customer service to members.
• Prepare and track contracts, renewals, amendments, invoices, and related paperwork.
• Monitor contract and payment deadlines and follow up as needed.
• Maintain accurate customer records, databases, files, and documentation.
• Prepare reports and track member activity and engagement.
• Manage a shared email inbox and respond to inquiries.
• Assist with meetings, events, communications, and member activities.
• Organize and maintain curriculum materials and instructional resources.
• Prepare forms, reports, travel paperwork, reimbursements, and purchasing documents.
• Communicate with departments, representatives, member institutions, and other partners.
• Follow up on outstanding tasks and deadlines.
• Draft, edit, and proofread emails, reports, and other documents.
• Help identify and resolve administrative or operational issues.
• Maintain confidentiality and handle sensitive information appropriately.
• Provide general administrative support to the team.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Professional and friendly customer service skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient with Microsoft Office and computer systems.
• Ability to work independently and as part of a team.
• Strong follow-through and problem-solving skills.
• Previous administrative, customer service, or office experience preferred.

Position will start ASAP . Monday-Friday. Will last 6-12 months.

We are proud to be an equal opportunity employer.